We were thrilled with the prompt service. Your knowledgeable technician went above and beyond in trying to repair the furnace before recommending a new unit. We were very satisfied with the end results.
— Terry Gard, Oconomowoc
Your technician was especially prompt in returning our call on Christmas Eve day, as well as being very pleasant. Both your office staff & installers were very pleasant also. Thank you for all your help on such short notice. You surpassed our expectations. In a time when good customer service seems to be a thing of the past, you proved that it still does exist.
— Brian & Gayle Van Cleve, Delafield
We are always impressed with your representatives. They are very friendly, helpful, and give great service.
— William Johnson, Oconomowoc
I have the highest regard for your company. Your installers are extremely competent and courteous. I have been a loyal customer for the past 10-15 years.
— James Schinneller, Eagle
I was pleased with the very professional attitude and work ethic of your company. Phone calls and commitment were all responded to in a timely and professional manner. On a scale of 1-10 you receive an 11.
— Russell Launder, Oconomowoc
We wouldn’t consider going anywhere else but Pat’s Heating & Air Conditioning. Your people are knowledgeable, professional, and eager to help us. Thank you.
— Jim Thiel, Oconomowoc
We were very pleased with our new air conditioner and the quality of the product. Thanks for the great service provided by all who helped us.
— Steve & Annette Smith, Hartland
We are so pleased with our new equipment. You have been servicing our furnace and air conditioner for years, and I truly appreciate the high-quality service and courtesy your company demonstrates. All of your service people, installers, and office staff are the best. They are people who are professional, knowledgeable, and polite. We recommend your company to others quite often.
— Cindy Kriigel , Dousman
Great job! Thank you very much – from quoting to scheduling to installation. Everything and everyone was great!
— Dirk Debbink, Oconomowoc
We needed you in an emergency situation. You installed a furnace and air conditioner. Both were done professionally and timely. Thanks!
— Karen Witkowski, Dousman
Your company worked great and helped get our two units installed very quickly because of health problems. Everyone from the office to technicians was very friendly and helpful. Thank you very much.
— Jack Buchanan, Oconomowoc
Everyone at Pat’s Heating deserves to be complimented for giving your company such a professional and competent reputation.
— Pat Millpointer, Oconomowoc
In the immediate nature of our furnace failure, your representatives found us a spectacular value in a very timely manner. They made a rather stressful situation easy.
— Monica Roben, Oconomowoc
Your salesman was very knowledgeable and courteous – answered all questions and left us with a good, confident feeling about buying our replacement furnace from you. The installers were nice and knowledgeable. The job was done very well. I would definitely recommend your company to others.
— Michael Bernico, Oconomowoc
We are very pleased with your company. Your service team came out on Thanksgiving Day and our furnace was unsafe to operate. We were impressed that you arrived first thing the next morning to install the new equipment, as promised.
— David Kaiser, Oconomowoc
Pat's Heating was named the Outstanding Business of the Year in 2005 by the Oconomowoc Chamber of Commerce.
Pat's Heating received the most votes in the annual Showroom showcase by The Air Conditioning, Heating & Refrigeration News. According to company president Patrick McNamee, "We use our showroom to demonstrate to our customers our dedication to professionalism and quality, and to educate them on upgrading their HVAC products. All of our showroom equipment is fully operational so customers can see and hear firsthand how each piece operates."
The News also named Pat's Heating "Best Contractor to Work For" in a contest in the Midwest Region. The employees feel like part of the family. And to hear owner Pat McNamee tell it, they are. "I want to treat employees like I would like to be treated. I feel that it is important for employees to enjoy going to work each day as well as to have fun together outside of work."